Terms & Conditions

Welcome to Fitrat. By accessing our website and purchasing from us, you agree to comply with the following Terms & Conditions. Please read them carefully before using our services.

🛒 General Conditions

  • By using our website, you confirm that you are at least 18 years old or using it under the supervision of a parent or guardian.
  • We reserve the right to refuse service to anyone at any time for any reason.
  • Prices, products, and offers are subject to change without prior notice.
  • We may update or modify these Terms at any time. Continued use of the website means you accept those changes.

📦 Orders & Payments

  • All orders are subject to availability and confirmation.
  • We reserve the right to cancel or refuse any order if we suspect fraudulent or suspicious activity.
  • You must provide accurate and complete information (name, address, phone number). Incorrect details may lead to delivery failure or order cancellation.
  • Payments are processed through secure third-party providers. We do not store your card details.
  • Cash on Delivery (COD) orders must be paid at the time of delivery.

🚚 Shipping & Delivery

  • Delivery time usually ranges between 3–5 working days, depending on your location.
  • Delays may occur due to courier issues or unforeseen circumstances.
  • Once the order is handed over to the courier, Fitrat is not responsible for delays.
  • If a parcel is returned due to incorrect information provided by the customer, re-delivery charges may apply.

🔁 Refund & Return Policy

  • Returns and refunds are subject to our Refund & Return Policy.
  • We only accept returns for damaged, defective, or incorrect items, reported within the given timeframe.
  • Please review our Refund Policy page for full details before placing an order.

⚠️ Product Disclaimer

  • Fitrat products are made with natural ingredients. Results may vary from person to person.
  • We do not guarantee identical results for every user.
  • We are not responsible for any allergic reactions or misuse of products.
  • A patch test is strongly recommended before full application.

🚫 Prohibited Use

  • You agree not to use our website:
  • For any unlawful or fraudulent purpose
  • To submit false or misleading information
  • To harm, abuse, or exploit our services
  • To attempt to hack, damage, or disrupt the website

Violation of these terms may result in termination of access and possible legal action.

📸 Intellectual Property

All content on this website, including:

  • Text
  • Images
  • Logo
  • Branding

is the property of Fitrat and is protected by copyright laws.
Unauthorized use, copying, or reproduction is strictly prohibited.

⚖️ Limitation of Liability

  • We do not guarantee that our website will always be error-free or uninterrupted.
  • Fitrat is not liable for any direct or indirect damages resulting from the use of our products or website.
  • All products are used at your own risk.

🔐 Privacy

Your personal information is handled according to our Privacy Policy.
By using our website, you consent to the collection and use of your data as outlined there.

⚖️ Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the laws of Pakistan.

📞 Contact Information

If you have any questions regarding these Terms, please contact us:

📧 Email: fittratorganics@gmail.com
📞 Phone: 03173728118
📍 Address: Multan, 60000, Pakistan

✔️ Agreement

By using our website and placing an order, you agree to all the above Terms & Conditions.